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Account and Subscription ManagementChange Subscription Shipping Frequency

Account and Subscription Management

Change Subscription Shipping Frequency

Loving your Pura fragrances? Choose to receive your fragrances quickly, or opt for a slower frequency if you want to make your scents last longer. Here's how:

You'll need to repeat these steps for each fragrance that you're subscribed to.

Additionally:
If you have updated your frequency for anything over 1 month intervals, your charge date will not update for your upcoming shipment, but will then reflect all remaining shipments going forward.

If your subscription is supposed to ship out on October 1st, and you update the frequency of both subscription fragrances to send out twice a month, your subscriptions will still send out on October first, and then update to twice a month, with the next shipment set to December 1st.

If your subscriptions are in a 6 month commitment, you'll be unable to change your frequency due to the commitment terms you've agreed to. If you have questions regarding your agreement, please see our Free Diffuser Promo Policy

1

Open the Pura app and go to the Deliveries tab.

2

Click on the Edit button under the desired fragrance.

3

Click Delivery Frequency.

4

Choose Frequency and Save

Once the frequency has been set, click Save to save all delivery frequency changes.

5

Additional Information

Please Note: You'll need to repeat these steps for each fragrance that you're subscribed to.

If you have updated your frequency for anything over 1 month intervals, your charge date will not update for your upcoming shipment, but will then reflect all remaining shipments going forward. If you'd like to update the charge date before then, please contine on to Customer Care.

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