1. Pura Help Center
  2. Order Questions
  3. Shipping Questions

Shipping Questions

  • Order Update

    Order Shipment: Once your order has been shipped from our warehouse, you will receive an email with the tra...

  • Shipping and Delivery

    Order Processing: Orders placed before 12pm MST will be shipped out the same day. Order placed after 12pm...

  • Track My Order

    Order Shipment: Once your order has been shipped from our warehouse, you will receive an email with the tra...

  • Missing Items in Your Order?

    Are you missing items in your order? Don't panic!  Please reach out to our dedicated Customer Support team...

  • Lost Shipment?

    Did you not receive your order, or was your shipment lost? We want to help! We first recommend that you ...

  • Do You Ship Internationally?

    We are only shipping within the USA. So sorry about that! 😔 We are looking into it for the future! Although...