• Missing Items in Your Order

    Missing Items If you are missing items in your order, we first recommend looking thoroughly through all th...

  • Damaged Orders

    If Your Order Arrives Damaged or Leaking Here at Pura, we understand that all orders run the risk of arrivi...

  • Order Shipping & Tracking

    Order Shipment and Tracking Once your order has been shipped from our warehouse, you will receive an email ...

  • Lost Shipment

    Lost Shipment Did you not receive your order, or was your shipment lost? We want to help! Our Recommendati...

  • Pura Availability & Retailers

    Available in the USA Pura is based in the United States, and we currently only ship our products here in th...