• Weak Smell

    Smelling Your Pura Should Be the Easiest Part Can't smell your Pura fragrances?  Don't worry...

  • App Error Indications

    What It Means When Your Pura Has An Error Indication See the below App Error Indications for troubleshootin...

  • WIFI Connection Troubleshooting

    Let’s Get You Connected Having trouble connecting to your wireless network? Here are a few tips to help yo...

  • Device Offline | Flashing Red & Green

    The Pura Device May Flash Red & Green When It Is Experiencing Network Delays A red and green flashing ligh...

  • Bluetooth Connection Troubleshooting

    The First Step Is Bluetooth To initially connect to and set up your Pura Device, you will need to use the ...