Connectivity – Pura Help Center

Hi there! Are you having issues smelling the fragrances in your Pura device? Don't worry! We're happy to he...

If you experience any connectivity issues with your device, please refer to this list which contains diffe...

Having troubles connecting to WiFi? Here are a few tips to help you connect with ease!IMPORTANT: Please no...

Having trouble enabling your Bluetooth connection with your device? No problem! Follow the steps below, an...

We are so sorry that you are having issues. We hope this article helps! A red and green flashing light i...

Please "Forget the Device" on the app before performing the Factory Reset.Open the Pura app and you will se...

Is your device night light displaying different colors? Please see the below night light indications: B...