Device Tech Support & Maintenance
Device Connectivity, Setup, and more!
Smelling Your Pura Should Be the Easiest Part Can't smell your Pura fragrances? Don't worry...
App Error Indications
What It Means When Your Pura Has An Error Indication See the below App Error Indications for troubleshootin...
WIFI Connection Troubleshooting
Let’s Get You Connected Having trouble connecting to your wireless network? Here are a few tips to help yo...
Device Offline | Flashing Red & Green
The Pura Device May Flash Red & Green When It Is Experiencing Network Delays A red and green flashing ligh...
Bluetooth Connection Troubleshooting
The First Step Is Bluetooth To initially connect to and set up your Pura Device, you will need to use the ...
TestFlight is our gateway to beta testing the Pura Mobile App To test new app features and collect tr...