Device Connectivity, Setup, and more!
Can't Smell your Pura?
Hi there! Are you having issues smelling the fragrances in your Pura device? Don't worry! We're happy to he...
How to: Troubleshoot Your Device
If you experience any connectivity issues with your device, please refer to this list which contains diffe...
How to: Fix WiFi Connectivity
Having trouble connecting to WiFi? Here are a few tips to help you connect with ease!IMPORTANT: Please not...
How to: Enable Bluetooth Connection
Having trouble enabling your Bluetooth connection with your device? No problem! Follow the steps below, an...
Pura Device is Flashing Red and Green?
We are so sorry that you are having issues. We hope this article helps! A red and green flashing light i...
How to: Perform a Factory Reset on Your Device
Please "Forget the Device" on the app before performing the Factory Reset.Open the Pura app and you will se...