FAQ
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Fragrance Vials
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What Ingredients are in Your Fragrances?
I’m glad you asked! We use a process to naturally derive the scent to match the flower / fruit / ambian...
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How Long Does Each Fragrance Last?
The measurements displayed in the Pura mobile app are based on average customer usage and uses a timer to ...
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How to: Replace or Change Fragrances in the App
1. Open the app and click on the 3 dots above the fragrances in the top-right corner of the screen. Or cli...
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Leaking Fragrance?
Thank you so much for being a Pura customer! We are so sorry if your fragrance has leaked. First and foremo...
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Are the Fragrance Vials Recyclable?
Yes, they are! Don't forget to remove the wick before recycling. For further questions, please click ...
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Mobile App
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Can't Find the Pura App in the App Store?
iOS App Download:https://itunes.apple.com/us/app/pura-smart-fragrance-dispenser/id1215372874?mt=8Android Ap...
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Other
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Safety Information
*This information is directly copied from the Safety Information pamphlet found in your device. *ATTENTIO...
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