FAQ
If you don't find your answer here, please reach out and let us know!
Fragrance Vials
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What Ingredients are in Your Fragrances?
I’m glad you asked! We use a process to naturally derive the scent to match the flower / fruit / ambian...
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How Long Does Each Fragrance Last?
Depending on the fragrance, each vial should last for approximately 350 hours or 15 days on a medium scent...
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How to: Replace or Change Fragrances in the App
1. Open the app and click on the 3 dots above the fragrances in the top-right corner of the screen. Or cli...
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Leaking Fragrance?
Thank you so much for being a customer of Pura! We are so sorry if your fragrance has leaked. Please use t...
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Are the Fragrance Vials Recyclable?
Yes, they are! Don't forget to remove the wick before recycling.
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Mobile App
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Can't Find the Pura App in the App Store?
iOS App Download:https://itunes.apple.com/us/app/pura-smart-fragrance-dispenser/id1215372874?mt=8Android Ap...
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Other
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Safety Information
*This information is directly copied from the Safety Information pamphlet found in your device. *ATTENTIO...
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