Support Delays

How to: Update Fragrance Schedules


Check out these great tips on how to manage and update your schedules! :) 

1. Click on the small "Calendar" icon to the right of the "Start/Pause" button. SCHEDULE1.gif

2. Next, click on the small arrow next to the toggle button in order to edit the schedule. In this menu, you can select the:

  • Days of the week
  • Start and stop times
  • Scent intensity
  • Nightlight on/off, color, and intensity

Press "Save" once you have finished. To delete the schedule, click on the "Trash" icon in the top righthand corner. 


3. To add a new schedule, select "Add schedule" at the bottom of the page where your current schedules are displayed.



If you are having any issues with your schedules, we ask that you follow the steps below:

1. Delete the current schedule for the particular device. To do this, on the home screen of your app, click on the fragrance you would like to delete the schedule off of.
2. On the bottom right, there is a calendar icon, click on that, and then click on the schedule you have set. 3. On the top right, there is a trash can icon. Select that and your schedule will be deleted!

To continue this troubleshooting process, please use this link to contact our dedicated Support Team by submitting a ticket request. We are happy to help!