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Fragrance Exchange Policy


We want our customers to absolutely LOVE their Pura, so we provide you with an opportunity to exchange the fragrance(s) you don't like for a different one for FREE within 30 days of receiving it! This offer is ONLY valid for fragrances of equal or lesser value. There is also a limit of one fragrance exchange request per month. 


All you have to do is use this link to process a fragrance exchange! Please visit to get your request fulfilled immediately! :)

*Promotional items are not eligible for exchange, items received from an active subscription are not able to be returned.