We want our customers to absolutely LOVE their Pura, so we provide you with an opportunity to exchange the fragrance you don't like for a different one for FREE within 30 days of receiving it! This offer is ONLY valid for fragrances of equal or lesser value and on the first order of a specific fragrance.
All you have to do is contact our Customer Support team by submitting a ticket or by emailing us at firstname.lastname@example.org with the following information:
- Order number
- Fragrance you would like to return
- Fragrance you would like to receive in exchange
*Promotional items are not eligible for exchange.