Having trouble enabling your Bluetooth connection with your device? No problem! Follow the steps below, and you should be ready to go! :)
1. First, make sure that Bluetooth is "On" in your Settings:
2. Next, make sure that Bluetooth is enabled within the app itself. Within "Settings" choose the Pura App, and turn "On" the Bluetooth.
If your issue is still not resolved after following this process, please use this link to contact our dedicated Support Team by submitting a ticket request. We are happy to help! https://help.trypura.com/hc/en-us/requests/new