Pura Device Connectivity Issues

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Pura

 

If you experience any connectivity issues with your device, please try to unplug the device and leave it unplugged for 1 minute, then re-plug in the device.

If you are still experiencing issues with your device, please use this link to contact our dedicated Support Team by submitting a ticket request and selecting "Connectivity Issues" in the dropdown menu. Our device specialists will be more than happy to help! :) https://help.trypura.com/hc/en-us/requests/new