Hey there! As soon as you place your first order with Pura, you will receive an email from us to activate your account! Make sure your account is activated before continuing with these steps!
*If you received your Pura as a gift, please use the app to set up your account!*
Let's go through the steps to get you signed in to your Pura Account:
1. Download the Pura App on your phone.
2. Open the Pura App to the front page.
3. Enter your email address and password for your Pura Account. If you have not yet created an account, simply select "Create an account". If you can't sign in, try "Forgot your password?" to see if that is the issue.
If you still can't sign-in or create an account, please click the “Help” icon found throughout our help center! You can search for related articles, or to reach out to our Customer Support Team directly, you can start a live chat between 9:30 AM - 5:00 PM MST. We are happy to help!