Night Light Indications

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Pura

Is your device night light displaying different colors? Please see the below night light indications:

  1. Breathing Blue – Waiting for Onboarding
  2. Breathing Red – Onboarding Failed (Typically wrong WiFi password) 
  3. Breathing Orange – Over the Air Firmware Update In Progress (During Onboarding)
  4. Solid Green – Onboarding Successful

If your device is displaying ANY other color than the four listed above, please use this link to contact our dedicated Support Team by submitting a ticket request. We are happy to help! https://help.trypura.com/hc/en-us/requests/new