Is your device night light displaying different colors? Please see the below night light indications:
- Breathing Blue – Waiting for Onboarding
- Breathing Red – Onboarding Failed (Typically wrong WiFi password)
- Breathing Orange – Over the Air Firmware Update In Progress (During Onboarding)
- Solid Green – Onboarding Successful
If your device is displaying ANY other color than the four listed above, please reach out to our Customer Support team by filling out a ticket or by emailing us at firstname.lastname@example.org.