Is your device night light displaying different colors? Please see the below night light indications:
- Breathing Blue – Waiting for Onboarding
- Flashing Red – Onboarding Failed (Typically wrong WiFi password)
- Solid Green – Onboarding Successful
- Flashing Orange – Over the Air Firmware Update In Progress (During Onboarding)
If your device is displaying ANY other color than the four listed above, please reach out to our Customer Support team by filling out a ticket or by emailing us at email@example.com.