Swapping your fragrances means trying new scents, let's do it now
The Pura Device and mobile app come together to make the fragrance swapping process easy and exciting. See the steps below for more information and help swapping.
Steps to Swap
1. Open the app and click on the 3 dots above the fragrances in the top-right corner of the screen. Or click on the "Change" icon in the bottom left-hand corner of the Fragrance screen.
2. Click the fragrance you want to replace.
3. Remove the old scent from the SLOT 1.
4. Scan the QR code on the scent vial.
5. Follow instructions on the app before inserting the new scent vial.
For any further questions, please click the “Help” icon found throughout our Help Center! You can search for related articles, or to reach out to our Customer Support Team directly, you can start a live chat Monday-Friday between 8:00 AM - 5:00 PM MST. We are happy to help!