1. Open the app and click on the 3 dots above the fragrances in the top-right corner of the screen. Or click on the "Change" icon in the bottom left-hand corner of the Fragrance screen.
2. Click the fragrance you want to replace.
3. Remove the old scent from the SLOT 1.
4. Scan the QR code on the scent vial.
5. Follow instructions on the app before inserting the new scent vial.
If you still can't replace or change your fragrance, please use this link to contact our dedicated Support Team by submitting a ticket request. We are happy to help! https://help.trypura.com/hc/en-us/requests/new