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Intro to Your Pura Subscription
The Most Affordable Way to Purchase Pura Fragrances With a subscription, you gain access to all of our orig...
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Setting Up Your Pura Device
You Have Your Pura Device, Now What? Watch our Setup tutorial video or read the step-by-step process below...
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Weak Smell
Smelling Your Pura Should Be the Easiest Part Can't smell your Pura fragrances? Don't worry...
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Missing Items in Your Order
Missing Items If you are missing items in your order, we first recommend looking thoroughly through all th...
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Returns & Exchanges
How To Process Returns & Exchanges Thank you for choosing Pura! We want to make sure that our customers are...
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Order Cancelations & Alterations
Canceling or Altering an Order Once an order is placed we cannot cancel or adjust anything to it. However, ...
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