Skip to Content
Support
Smart Wall DiffuserMy Diffuser is Offline

Smart Wall Diffuser

My Diffuser is Offline

The Diffuser Offline error message or the Diffuser flashing Red and Green can occur for multiple reasons. Click continue to go through the appropriate steps to fix this issue.

Try this solution

Update your Pura app to the latest version

Errors and diffuser connectivity issues are often caused by old app versions.

To ensure smooth experiences, we recommend you update your Pura app to the latest version.

Need more help?

Ask a different questionSmart Wall Diffuser
Select a different product
On this page
Powered by MavenoidSitemap
AboutAbout UsCareersBlogCollaborationsNewsroomTech Specs
Terms of ServicePrivacy PolicyYour California Privacy RightsDo Not Sell My Info