Feel free to check out this blog post we wrote; it should answer any questions you have.

Can't Smell Your Pura?

If, after following instructions on the blog, you still feel like you can't smell the fragrance, it could be the specific fragrance you are using! On our website, our fragrances are categorized into "Strong, Medium, and Subtle" scents. You may be using a "Subtle" scent and might want to try out one of our fragrances listed in the "Strong" category!

Finally, keep in mind that your fragrance may be out of scent!

If you problems continue, please reach out to our Customer Support team on our chat or by email at support@trypura.com.

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